There was a news article not too long ago reporting of workmanship issues at The Canopy Executive Condominum, a newly completed apartment project here on our island. In that instance, the general issues faced by new apartment owners apparently were so pervasive and widespread that news media took interest in their story.
To be fair again, our Minton unit was in a reasonably good state when we got the keys in January, and the first defect rectification went more/less smoothly helped by a jolly worker in-charge and an effective customer service officer who acted as the go-between us and the worker team. We were aware however of several neighbors who weren’t quite so fortunate over the last couple of months, though now that most units are already moved-in or in the middle of renovation, we’ve been hearing less of early defect issues coming out of newly received units. Still and mindful of what the The Canopy EC residents encountered, I wonder though if such workmanship issues are endemic to mass market apartment projects, and that it seems whether one gets a unit that’s in an alright state against one that has numerous issues is a crap shoot.
Now that our unit has been lived in for almost 6 weeks now, we’ve started to also observe little issues coming out of it. Nothing that poses danger to life and limb thankfully. Several of these annoyances we just shrug away – I’m certain that the longer we stay in it, the less these minor things will bother us – but one issue did bother Ling, and that was specifically how grouting was done in the living/dining hall and the kitchen. We heard a couple of our neighbors sharing that the grouting for their units were so badly done that they came off after a few floor cleanings.
Ours was thankfully in a relatively better state on the overall – in that they didn’t dissolve and stayed sealed for the grouts in the living and dining halls even though they still aren’t as nicely done as we would have liked them. Just as well, since it’d be hard for grouting to be redone for the living/dining hall now that all our furniture has gone in. The kitchen grout was a different story though – they were of uneven color. Some of it was white, others cream, and several were even grey.
And Ling would have had none of it, since she spends so much time in the kitchen and she’d have to look at it everyday. So, we contacted our customer service officer – a different lass as the previous one who served us very well had since left the company – over for an inspection a fortnight ago, had a short inspection to ascertain the scope of work, and re-grouting work started shortly thereafter and over the weekend. We also took the opportunity too to get cracklined tiles around the rubbish chute replaced, likewise also for a chipped marble floor tile in the master bedroom toilet – though the worker ended up accidentally damaging a neighboring tile, meaning two tiles had to be replaced.
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