A funny incident of sorts took place over Saturday brunch this morning. We were at the Mcdonald’s outlet opposite Ang Mo Kio Hub. Our usual SOP involves me going to buy the grub, and Ling setting up a table with a baby chair for Hannah.
This time though, I returned with a tray of Hotcakes and beverages to see a visibly pissed Ling. Apparently, she’d just been told off by a Mcdonald clearner ‘auntie’ for choosing a table that seats four!
No, you’re not miscounting. There were three of us. Ling had brought over a baby chair to seat Hannah at one perpendicular side of the table, and the auntie said that the table of four should be seated only by a full party of four persons. And the strangest thing is that the restaurant was only half-filled, and there were plenty of other tables around of similar seating capacity that seated even less patrons.
Ling was real mad though, and I’m assuming it wasn’t just because of the request but also the auntie’s manner. She wanted to state her sentiments so to the restaurant manager, though I said she should write it up and send it to official feedback channels available on Mcdonald’s web site. Feedback sent that way is tracked, logged and if Mcdonald is serious about customer service, each feedback item raised would need to be resolved.
And don’t think for a moment Ling isn’t going to do it. She’s right this minute writing up feedback on the Mcdonald web site.=)
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